系統保養

親愛的客戶：

為不斷提高銀行服務質素，本行正進行系統升級和保養維修。以下服務將受短暫影響，我們會盡快回復服務正常。如需要緊急協助，請致電2290 8888。對此造成不便，本行謹此致歉。

受影響之服務

 保養維修時間及預計影響時段
  • 所有信用卡新客戶及現有客戶網上申請表

由2024年4月13日(星期六) 凌晨12時00分
至2024年4月13日(星期六) 早上8時00分*
  • 信用卡 – 網上遞交文件
  • 所有貸款網上申請表 (電腦版本)
  • 所有貸款網上申請表 (手機版本)
  • 所有再提用貸款網上申請
  • 貸款 – 網上遞交文件
  • 一分鐘即時批核安按揭申請
  • 確認收妥星展提款卡
  • 信用卡 - 確認收妥
  • 查詢信用卡批核情況
  • 網上晉身星展豐盛理財
  • 外幣匯率
  • 息率參考
  • 停止收取由本行發出之宣傳電郵
  • 客戶查詢或意見
  • 新股認購服務
  • 新股認購結果
  • 儲蓄及往來戶口推廣登記

* 維修時間只是事前估計，本行保留因實際需要而作出適當修改的權利，而不會另行通知。


System Maintenance

Dear Valued Customer,  

In order to maintain a high quality of service, we will be performing scheduled system upgrades and maintenance. Some banking services will be temporarily unavailable. We will resume our services as soon as possible. If you need urgent assistance, please contact our customer service hotline at 2290 8888. We apologise for the inconvenience.

Service Affected

Expected Downtime
  • All Credit Card New and Existing Customer Application Forms

From Saturday, 13 April 2024 at 12:00 am
to Saturday, 13 April 2024 at 08:00 am*
  • Credit Card – Document Upload
  • All Loans Application Forms (PC version)
  • All Loans Application Forms (Mobile version)
  • All Top Up Loan Application Forms
  • Loan – Document Upload
  • 1-minute Instant Approval Mortgage Application
  • ATM Card Acknowledgment Form
  • Credit Card Activation Form
  • Credit Card Application Status Enquiry
  • CASA Digital Account Opening Forms
  • Currency Exchange Rate
  • Interest Rate Reference
  • Opt Out for Promotion Email Form
  • Customer Enquiry / Feedback Form
  • IPO Shares Subscription Service
  • IPO Allotment Result
  • CASA Campaign Registration Form

* Actual downtime may vary subject to the maintenance progress. The Bank reserves the right to change the schedule without prior notice.